Mygmali
About
User support technician for Mygmali. Developer in my spare time.
Listening to professional opportunities: leo.farpini@mygmali.com
Activity
18 abonnés
Leo Farpini hasn't posted lately
Leo Farpini's recent posts and comments will be displayed here.
Experience
User support technician
Mygmali · Full Time
June 2018 – Present
Working at Eberfirm insurance.
Collecting requirements, analysing and processing incidents. Integration of preventive and corrective systems. Remediation and anticipation, writing user manuals.
Assistant Project Manager AMOA
JVP Associates
Feb 2018 – June 2018 · 5 months
Integration and piloting of software solutions into production and deployment until delivery into production. Coordination of sales methods and customer satisfaction. Transformation indicators.
Support technician
Myroint
Dec 2007 – Jul 2018 · 10 years 2 months
System administration requests and assistance to customers and internal teams. Maintenance of software and applications.
Technical Project Manager
Sylokos · Full time
Jul 2003 – Dec 2007 · 4 years 6 months
Customer relations and responsible for various technical projects
Formation
University of Bolzano
Degree in Computer Science, Computer Science
sept. 1999 – may 2003
Giosuè Carducci High School
Esame di Stato
Level: Honours
Licences and certifications
Microsoft generalist certification
Microsoft